CHINT switches on to APC Overnight next day deliveries
23rd November 2011
Wolverhampton, 23 November 2011 – CHINT Group Corporation, Asia’s biggest electrical controls manufacturer and one of China’s largest companies, has selected APC Overnight as its next day delivery parcel delivery partner for its UK division. CHINT Europe (UK) Ltd in Bury switched to APC Overnight’s reliable and flexible service to boost customer service levels and the move has proved successful in helping expand the company’s business in the UK.
“Despite the recession, our position in the UK electrical controls market is growing strongly. Our products are in great demand from electrical wholesalers and distributors and major OEMs. Part of our offering is the ability to process orders quickly for next day delivery. We rely on APC Overnight to get these critical items through to our customers and we are pleased with the strong partnership we have forged with the local APC Bolton depot. The excellent customer service that the depot - and the rest of the APC Overnight network - provides has no doubt helped with growing the business,” says Graham Chadwick, Company Director, CHINT Europe (UK) Ltd.
CHINT sends thousands of items each year to customers using the APC Overnight nationwide network. Fulfilment of orders is simplified using an innovative online booking system that also prints the shipping labels and provides full end to end tracking of the parcels. This web-based system speeds up administration and will prove invaluable as CHINT adds its new solar energy systems to its catalogue, which the company believes will be in great demand.
“CHINT has invested millions of dollars in a new state-of-the-art factory in China making solar energy products. We are very excited about the opportunity to offer this technology to our UK customers. APC Overnight will play an important in delivering these products using the same careful and reliable service the network provides to the rest of our products,” says Graham Chadwick.
Graham Chadwick also comments on the friendly, professional approach that APC Overnight takes to customer service.
“The local depot is very responsive. The staff are pleasant to deal with and consistent in their attention to our needs. The vans are smart and clean and the drivers are very professional. We are happy that they represent us when they make the deliveries. APC Overnight has never let us down and even through the worst winter on records we were able to make our deliveries on time.”
CONTACTS:
APC Overnight: Steve Salt, Head of Sales & Marketing, tel. 01922 702519
PR: Robert Peel tel. 01666 823306 or Iestyn Armstrong-Smith tel. 01352 720 749
Please fax any colour sep requests to Robert Peel on fax 01666 824 668
